Quality Policy
Mithra Makina San. ve Tic. Ltd. Şti aims to be a leader in Turkey and to be recognized internationally with all its activities and services. It aims to complete all its works in the highest quality and fastest time, no matter where and under what conditions it operates.
Mithra Makina San. ve Tic. Ltd. Şti adopts to realize its goals, add value to society and environment and ensure customer satisfaction by establishing, implementing and maintaining an effective Quality Management System
By making a difference in each project, it aims to complete its works with “Zero Error At One Time”. In the course of works, it complies with applicable legislation, standards and works according to ethical values.
Mithra Makina San. ve Tic. Ltd. Şti has believed in achieving better can always be done. It has known that the path to excellence will be achieved through a culture of quality and it will not give up on quality principles to ensure sustainable growth and add the new ones to their successes.
Our quality principles are as follows;
- We understand the demands and expectations of our customers and establish long-term and mutual trust based relationships. Our priority is customer focus.
- We transfer our gains from our experience with our accumulation of knowledge to all our works accompanied by our perfectionist structure.
- We believe that a sustainable quality culture will exist with the quality and participation of our qualified employees. By learning through continuous trainings, we support our innovative approach as a result of gaining and sharing knowledge.
- By activating our continuous audit mechanism for the compliance of our quality targets, we keep our performance at the highest level for better output.
- We set project-oriented priorities and follow-up process performances in collaboration with relevant units, and we evaluate data to achieve a perfect management system.
- By conducting our works in line with the plan, we do not cause cost and time pressure on quality.
- We evaluate the effects of revisions on process management and reschedule accordingly.
- Mithra Makina San. ve Tic. Ltd. Şti takes steps so as to add value while protecting their assets.
- Together with our culture of continuous improvement and development, we try to establish methods so as to ensure the sustainability and efficiency of our system.
The Corporate Management of Mithra Makina San. ve Tic. Ltd. Şti provides its employees with all the resources needed to achieve the highest level of productivity through their implementation of these principles and a sustainable quality culture. Mithra believes that in all projects that bear its signature, it will carry quality principles to the future together with the participation of all employees and make continuous improvements.