Our Policies

Through all its activities and services, Mithra Makina San. ve Tic. Ltd. Şti. aims to be a leader in Türkiye and to be recognized internationally. In every field in which it operates, it aims to complete all its work at the highest quality and in the shortest possible time, wherever and under whatever conditions the work is carried out.

By establishing, implementing and maintaining an effective Quality Management System, the company is committed to achieving its objectives, adding value to society and the environment, and ensuring customer satisfaction.

It aims to make a difference in every project and to complete its work right first time, with zero defects. Throughout its work, it complies with applicable legislation and standards and acts in line with ethical values.

Mithra Makina San. ve Tic. Ltd. Şti. believes that things can always be done better. Knowing that the path to excellence runs through a culture of quality, it will never compromise on its quality principles as it pursues sustainable growth and builds on its successes.

Our quality principles:

• We understand our customers’ requirements and expectations and build long-term relationships based on mutual trust. Customer focus is our priority.
• We bring the lessons of our experience, our know-how and our pursuit of excellence to every job.
• We believe that a sustainable quality culture depends on the competence and involvement of our qualified employees. Through continuous training, and by acquiring and sharing knowledge, we support our innovative approach.
• We run a continuous audit process to keep our work in line with our quality objectives, and we keep our performance at the highest level so that we can always do better.
• We set project-specific priorities, monitor process performance together with the departments concerned, and evaluate data to achieve a flawless management system.
• We carry out our work according to plan, so that cost and time pressures never compromise quality.
• We assess how changes affect process management and re-plan where necessary.
• We protect the assets of Mithra Makina San. ve Tic. Ltd. Şti. and take steps to add value to them.
• With our culture of continuous improvement and development, we work to create methods that ensure the sustainability and efficiency of our system.

The management of Mithra Makina San. ve Tic. Ltd. Şti. provides its employees with all the resources they need to apply these principles and to achieve the highest level of efficiency through a sustainable quality culture. Mithra believes that, in every project that bears its name, it will apply its quality principles with the involvement of all its employees, keep improving, and carry them forward into the future together.

At Mithra Makina San. ve Tic. Ltd. Şti., we believe that any harm that could come to our employees, to those who provide services to us and to everyone we interact with in the course of our activities can be prevented. We therefore treat occupational health and safety as one of the core values of our corporate culture.

Mithra sees occupational safety not as an obligation but as a matter of conscience. Our most important responsibility is to make sure that every employee completes their work safely and returns home in good health to the families who have entrusted them to us.

In setting its OHS policies and risk control measures, our company adopts the principles below. From top management down, all our employees commit to being part of Mithra Makina San. ve Tic. Ltd. Şti. on the basis of these principles:

• Establishing a management approach based on continuous improvement
• Working with managers who set an example and show vision in occupational safety
• Providing the necessary resources, such as training, equipment, people and budget
• Encouraging and rewarding good practice
• Addressing occupational safety at the planning stage and building it into our construction methods
• Complying with all applicable legal requirements and with our clients’ expectations
• Creating a safe environment for subcontractors, suppliers, employees, plant operators and local communities
• Identifying hazards and risks and eliminating, substituting or reducing them
• Planning for possible emergencies and defining and taking the necessary measures
• Defining and applying safe working methods to prevent occupational accidents, occupational diseases, injuries and other harm
• Communicating our objectives clearly to all our employees and affiliates
• Providing our employees with the occupational health and safety training they need
• Obtaining feedback from our employees on occupational safety
• Carrying out regular compliance audits
• Monitoring progress against our objectives
• Sharing lessons learned, innovations and good practice across all our areas of activity

In line with this policy, we will apply our commitments in all our areas of activity and keep developing them through continuous monitoring.